International Patients
Patients from the EU
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Visitors from EU countries are entitled to emergency care without charge provided they have a European Health Insurance card (EHIC) from their own country, valid at the time of their visit.
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Please present your European Health Card at the practice reception before each consultation. This card may only be used for a maximum of 3 months.
Patients from the UK
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Visitors from EU countries are entitled to emergency care without charge provided they have proof of NHS eligibility.
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Your personal UK national insurance number is considered proof of NHS eligibility. This may only be used for a maximum of 3 months.
Patients from the Rest of the World
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In many situations your health insurance may reimburse some of the costs involved in your visit to Mercer's Medical Centre. A receipt will be provided by our staff at the time of payment, which can then be presented to your insurance company.
If you have difficulties speaking English a translator will be very useful during your consultation with the doctor or nurse. Please arrange to bring a friend who speaks good English with you to the surgery.